Refund policy

At Sayuri, we take pride in creating unique, customized clothing just for you! Since each of our products, including our tops and kurtis, is made to order, we do not accept returns or exchanges. Our aim is to ensure that every piece fits your style and needs perfectly, so we encourage you to carefully review your order before completing the purchase.

Order Confirmation:
Once you place your order, we begin the customization process. Please double-check the size, design, and color selections before confirming your purchase.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will gladly assist you with a replacement or resolution.

We appreciate your understanding and support of our made-to-order process, and we are committed to delivering the highest quality, tailored just for you!

A ₹200 exchange fee is applicable on all exchange requests.

If you have any questions or concerns, please don’t hesitate to reach out to our customer service team at THESAYURI201@GMAIL.COM

Thank you for shopping with Sayuri!